bde88 Privacy Policy
Keeping your personal information secure is our highest responsibility. In this policy we explain how we collect, use, store, and protect your information.
1 Introduction and Scope
bde88 ("we", "us", or "platform") operates a safe and trusted online entertainment platform for users in Bangladesh. This privacy policy ("policy") applies to our website bde88.cam and all services associated with it.
By registering on our platform or using our services, you are considered to have given your consent to this privacy policy. If you do not agree with any condition of this policy, you are requested to refrain from using our platform.
This policy has been prepared in accordance with applicable laws and regulations of Bangladesh. We give the highest respect to the personal privacy of our users and we do not sell your information to third parties.
2 What Information We Collect
We may collect the following types of information for the purpose of providing you with our services:
2.1 Personally Identifiable Information
- Full name and date of birth (for age verification — only users aged 21 and above are permitted)
- Email address and contact information
- National ID or passport number (for identity verification)
- Residential address
2.2 Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
2.3 Technical Information
- IP address and browser information
- Device type and operating system
- Cookies and session data
- Activity logs and usage patterns on the platform
2.4 Voluntarily Provided Information
- Information provided when contacting customer support
- Information submitted through surveys or feedback forms
3 Purpose of Information Use
bde88 uses collected information only for the following lawful purposes:
3.1 Account and Service Management
We use your personal information to complete your registration process, verify your account, and properly maintain your profile. This information is essential for confirming the age limit (21+) and ensuring responsible gaming.
3.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals and to prevent fraud. This includes ensuring the security of transactions through bKash, Nagad, Rocket, Upay, and bank transfers.
3.3 Customer Support
Information is used to resolve your issues with our 24/7 Bengali live chat support team. Having a record of your previous communications allows us to provide better assistance.
3.4 Security and Fraud Prevention
Technical information is analysed to maintain platform security, detect suspicious activity, and prevent the creation of multiple accounts.
3.5 Service Improvement
By analysing usage patterns we improve the platform experience and add new games and features. This analysis is carried out entirely using anonymised data.
3.6 Fulfilling Legal Obligations
Information may be used to provide necessary data to regulatory authorities under applicable laws and regulations.
4 Information Storage and Security
4.1 Data Retention Period
We will retain your information for as long as your account is active and for a minimum of five (5) years thereafter. This period may be longer in cases of legal requirements or regulatory obligations.
4.2 Security Measures
bde88 applies industry-standard security technology to keep your information protected:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Two-Factor Authentication
- Regular security audits and reviews
- Restricted staff access — only authorised staff can view sensitive information
- Third-party cybersecurity monitoring
4.3 Action in Case of a Data Breach
If a data breach occurs, we will notify affected users by email within 72 hours and take appropriate corrective measures.
5 Information Sharing and Disclosure
bde88 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Payment Processing Services
Only the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete transactions. These partners follow their own privacy policies.
5.2 Technology and Service Providers
Information required solely to operate the service is shared with game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi), hosting, and technical support providers. All such third parties are bound by strict confidentiality agreements with us.
5.3 Legal Requirements
We may be legally required to disclose information in response to a court order, government directive, or a valid request from a law enforcement agency.
5.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify users before any such change.
Your information will not be disclosed to third parties for any purpose other than those mentioned above.
6 Cookies Policy
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the website.
6.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Collect anonymous data to understand how the platform is used.
6.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some features of the platform from working properly.
7 Your Rights and Controls
As a bde88 user, you have the following rights over your own information:
7.1 Right to Access Information
You may request from us at any time to find out what information we hold about you. We will respond within 30 business days of the request.
7.2 Right to Correct Information
If your account contains any incorrect or incomplete information, you have the right to request its correction. This can be done through your account settings or via customer support.
7.3 Right to Delete Information
In certain circumstances (such as when permanently closing your account) you may request deletion of your personal information. However, we are required to retain certain information for a defined period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you wish to stop receiving promotional emails or notifications, you may unsubscribe at any time. Important service-related notifications (account security, transaction confirmations) cannot be turned off.
7.5 Right to Lodge a Complaint
If you have any concerns about how your information is used, you may contact our privacy team. We take all complaints seriously and work to resolve them promptly.
8 Protection of Minors
bde88 is for users aged 21 and above only. We do not intentionally collect any personal information from minors (those under 21 years of age).
An age verification process is followed at the time of registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects that their child is using our platform, please contact [email protected] immediately.
9 Policy Changes and Updates
bde88 reserves the right to review and update this privacy policy from time to time. If significant changes are made to the policy, we will notify users in the following ways:
- A notification will be sent to the registered email address
- A notification will be displayed when logging in to the platform
- The date of the change on this page will be updated
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. You are therefore encouraged to review this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team. Our experienced support team is available 24 hours a day, 7 days a week.
Privacy Contact
Email: [email protected]
Please write "Privacy Request" in the email subject line. We aim to respond within 3 business days. For immediate assistance, use our 24/7 Bengali live chat.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.